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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Keyla Y

August 6, 2023

5  out of  5 rating by Keyla Y
"Justin and Dustin were both very helpful and informative when I switched over to this branch for insurance coverage. Additionally, Justin offered financial planning services. I took him up on this offer and it has been very helpful. Also, Justin is rather resourceful and is good at putting you in contact with other services if needed."

Trace Drummond

August 1, 2023

5  out of  5 rating by Trace Drummond
"Justin and his team are awesome. Super quick responses and always helpful."

merri england

July 26, 2023

5  out of  5 rating by merri england
"These guys have been very accommodating. I don't have a vehicle and they made getting business done simple. I appreciate their time and effort."

Cassandra Irvine

March 22, 2023

5  out of  5 rating by Cassandra Irvine
"I am new to the world of insurance, so when my premium went up quite a bit a few months ago, I was in a panic. I called Dustin, and he broke things down for me AND realized that the material that my house was made out of was marked incorrectly. He walked me through what I needed to do to get it updated, and my premium actually ended up being lowered. I also recently bundled my home and auto insurance and Dustin once again came to the rescue and made the whole process very easy. I hear so many people say that it's very had to get ahold of their insurance company or they are difficult to work with. That hasn't been the case at all with State Farm, and they always respond quickly and are ready to assist. I really appreciate their efficiency but also the one on one attention they give their clients."

Joshua Johnston

February 15, 2023

5  out of  5 rating by Joshua Johnston
"Justin, Dustin and the whole team at State Farm are excellent. Very easy to work with and highly responsive."

Sarah Franke

February 9, 2023

5  out of  5 rating by Sarah Franke
"I love this branch! Dustin and Justin are always so friendly! Dustin has been quick on quotes, making changes to my acct & offering help anytime I need it! It's nice to interact with a human and not sit on the phone for hours talking to robots!! Not to mention rates are awesome! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

Brenda Piercefield

January 29, 2023

1  out of  5 rating by Brenda Piercefield
"This company is full of so much bull, my husband and I have been with them for 5 years plus now and all we experienced is lies, misinformation and down and out fraud. Yes fraud, they cover nothing and will do anything to get out of paying any claims. We paid our home insurance to the Jenks, Carlton team office and quite frankly I advise to stay away from them,. Their claim adjustor actually jumped us because we had no water for a week while they messed around, calling the wrong numbers and they stated well we shouldn't have had it fixed before they called us back? The office I go through, again teamcarlton basically said they take the money they don't actually help with claims or anything else. Why am I paying for car and house insurance? This company is worthless. Geico would be better than this company. I cant wait to find a new company for our car and home insurance. RUNNNN"

Emily Helms

January 10, 2023

5  out of  5 rating by Emily Helms
"Justin, Dustin and Tara are absolutely AMAZING! We have had another insurance company for many years covering multiple vehicles and home insurance and when we reached out to the Carlton team they opened our eyes to so much and we ended up with more coverage for less!"

Jack Christian

January 9, 2023

5  out of  5 rating by Jack Christian
"Justin is a great guy and very professional his work! He has helped me and my mother get the best deals on insurance and helps in every way possible!! I highly recommend using Justin for any of your insurance needs!"

Bobbi Hammons

September 29, 2022

5  out of  5 rating by Bobbi Hammons
"I have worked with Justin professionally and he's a stand up guy, and his staff is absolutely the BEST! I'm especially partial to Tara! THANK Y'ALL FOR EVERYTHING!"

Josh Linton

February 23, 2022

5  out of  5 rating by Josh Linton
"Best experience I've had working with an insurance team. Justin and Lydia were both exceptional in their service. They listened and delivered. They were transparent. They went over my policies with me and recommended additional coverage without being pushy--the recommendations were based on what was best for my family and me and not on the quotas they needed to hit. My heart goes out to you if you're trying to navigate the complexities of insurance with any other team."

Jess Harris

February 22, 2022

5  out of  5 rating by Jess Harris
"Dustin was great and helped me save a WHOLE lot! Very pleased :)"

Andrea Stamper

February 17, 2022

5  out of  5 rating by Andrea Stamper
"I recently participated in the special-needs planning, SN Process, with Justin. I will admit I was a bit nervous about the process and skeptical that it would result in a pushy sales pitch. That couldn’t have been further from the truth! Justin was incredibly professional and patient throughout the process. I was a hot mess when it came to finding/collecting the data necessary to complete the process and Justin never made me feel ill-prepared, he was always a positive reinforcement. Caring for an individual with special needs throughout their lifespan is not an easy task. Indeed, Justin has a way of indulging in the conversation as though he’s been walking this journey with you the entire time, thus putting you at complete ease. Justin did review our coverage options and made excellent recommendations moving forward. Our family presented a complex situation and Justin worked diligently to expose various avenues of savings and added coverage options. He also referred us to a wonderful attorney who is currently working on Guardianship and Trust needs for our family. I highly recommend this process personally and professionally. Justin does a fantastic job of not making this a sales pitch but rather a method of support and guidance for families who are already mentally and financially stressed."

Nick Thompson

February 14, 2022

5  out of  5 rating by Nick Thompson
"Lydia is the best!!! I don’t think she ever sleeps!! She is fantastic!! I highly recommend this agency"

Ashley Day

February 7, 2022

5  out of  5 rating by Ashley Day
"I have worked with multiple people in this office, including Justin himself when I had a fire at my condo and have been nothing but impressed. They are quick to reply and always happy to help. I have stayed with State Farm over other insurance carriers because of the great customer service at this branch."

Daniel Kennedy

January 18, 2022

5  out of  5 rating by Daniel Kennedy
"Justin and Lydia are awesome people and do a great job of taking care of their customers. I own a roofing company and have had the pleasure of working with them on a few jobs. Their attention to detail and genuine interest in their clients is evident every time we have worked together!"

Laura Landers

January 11, 2022

5  out of  5 rating by Laura Landers
"My husband and I just moved to Tulsa from L.A. and I found Justin & his team at State Farm through a referral through my loan lender. I have been in contact with Dustin, Lydia, Tara, and Justin himself in that order. After chatting with Justin on the phone for my welcome review (which is really great to do even though I was reluctant at first) I learned a lot, felt more of a connection with Justin, and essentially realized I have more insurance needs than I thought and it was nice to chat about it with someone who was super real, not salesy, and incredibly nice. After chatting with Justin I feel like I have a bit better of an idea of all the coverage needs there are and what applies to me. That's super important. I'm interested to see if I still feel the relational effort year after year with Justin & the team. But so far so good!"

Bill Baldwin

November 16, 2021

5  out of  5 rating by Bill Baldwin
"Switched from Geico and added some extra insurance policy and they saved me money! Dealing with Tara was super easy and really felt like she cared! I highly recommend Justin Carlton State Farm Insurance. They also do financial planning which is a huge plus!"

Krista Pierce

November 8, 2021

5  out of  5 rating by Krista Pierce
"Justin is amazing. I came over from another State Farm agent that I never spoke to in 15 years. Justin took the time to explain my policies to me (which had never been done). Tara and the rest of the staff are so knowlegeable."

Rizant S

August 17, 2021

5  out of  5 rating by Rizant S
"Very professional great provided great information for present and future needs."

Cody Weisnicht

June 16, 2021

5  out of  5 rating by Cody Weisnicht
"Jake from State Farm who? There's only one man, one being, who truly embodies the heart and soul of State Farm. His name's Dustin and it's like he's told me from the beginning, "if you ain't first, you're last." That's what my life has been like since switching over to State Farm and speaking with Dustin...from State Farm. Bless his soul."

Kristal Mitchell

May 28, 2021

5  out of  5 rating by Kristal Mitchell
"Justin Carlton’s agency is AMAZING! I can’t say enough good things about him and his team! A+++++"

Francisco Navarro

May 6, 2021

5  out of  5 rating by Francisco Navarro
"Love the staff, everyone is friendly and helpful. Marc Nunley goes above and beyond. He is very knowledgeable and helped my family out. Thank you. 10/10 recommend"

Angelica Alls

April 30, 2021

5  out of  5 rating by Angelica Alls
"I was surprised how easy and affordable insurance could be. Justin's team is great - especially Dustin Demers who took extra steps to be more of a friend than an agent."

Monica Cohea

April 30, 2021

5  out of  5 rating by Monica Cohea
"Marc is easy to work with. Very professional and gets back to you in a timely manner. I'm so thankful for him going above and beyond to help me."