State Farm® Insurance Agent Justin Carlton

"Super great agent, great location and always there to help and answer questions. Tara and Karen will go above and beyond."

"Tara was extremely helpful and quick to respond! Great service."

"Very helpful, reliable and friendly. Definitely recommend if you need insurance help."

"Dustin went above and beyond assisting me with getting home insurance. Promptly answered any questions I had. Top tier customer service from Dustin."

"Really knowledgeable group here. Response time is super quick with any issues that arise. Would recommend"

"Great people to help you with all your insurance needs"

"Very knowledgeable and courteous and helpful me with my needs"

"Always awesome! Professional and helpful!! Thank you!!"

"I have been a client of the Carlton Agency for three-plus years. The service has always been exceptional. My first claim was filed this year as a result of significant storm damage at the end of June, 2023. The State Farm app and the prompt service from Justin's Agency made dealing with a difficult situation immensely easier. The Carlton Agency is only so good as the insurance carrier it represents. State Farm dealt with my storm damage claim expeditiously, honestly and wrote the checks as promised and confirmed my conclusion that I had a great agent backed by a financially reputable insurance company."

"Justin and Dustin were both very helpful and informative when I switched over to this branch for insurance coverage. Additionally, Justin offered financial planning services. I took him up on this offer and it has been very helpful. Also, Justin is rather resourceful and is good at putting you in contact with other services if needed."

"I am new to the world of insurance, so when my premium went up quite a bit a few months ago, I was in a panic. I called Dustin, and he broke things down for me AND realized that the material that my house was made out of was marked incorrectly. He walked me through what I needed to do to get it updated, and my premium actually ended up being lowered. I also recently bundled my home and auto insurance and Dustin once again came to the rescue and made the whole process very easy. I hear so many people say that it's very had to get ahold of their insurance company or they are difficult to work with. That hasn't been the case at all with State Farm, and they always respond quickly and are ready to assist. I really appreciate their efficiency but also the one on one attention they give their clients."

"This company is full of so much bull, my husband and I have been with them for 5 years plus now and all we experienced is lies, misinformation and down and out fraud. Yes fraud, they cover nothing and will do anything to get out of paying any claims. We paid our home insurance to the Jenks, Carlton team office and quite frankly I advise to stay away from them,. Their claim adjustor actually jumped us because we had no water for a week while they messed around, calling the wrong numbers and they stated well we shouldn't have had it fixed before they called us back? The office I go through, again teamcarlton basically said they take the money they don't actually help with claims or anything else. Why am I paying for car and house insurance? This company is worthless. Geico would be better than this company. I cant wait to find a new company for our car and home insurance. RUNNNN"